We are committed to protecting your privacy and the information that we collect about you will be used only in accordance with the Data Protection Act 1998 & subsequent revisions thereof. We collect information about you for three reasons: to process your order (including payment authorisation) and to provide you with the best possible service.
We will not e-mail you except to confirm you order unless you have given your specific consent and we will not share your information with third party companies (except for our third party payment partner SAGE PAY) under any circumstance.
The type of information we will collect about you includes:
- your name
- telephone number
- e-mail address
- credit/debit card details
We will maintain this information so that it is accurate and up to date and it will be held securely in accordance with the law.
We may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include the use of "cookies" which would be stored on your browser and can be used to identify you. You can usually modify your browser to prevent this happening. We also use this data to perform statistical analyses of the characteristics and behaviour of our registered users and non-registered visitors. Cookies are also used as a further means of ensuring private and secure purchase sessions are operated within the site.
Every time you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.
Balloon in a Box may amend this policy from time to time. If the changes are substantial we will notify you by e-mail or via the website.